Terms of Service | Basarabia

Last updated: [Insert Date]

Welcome to Magazin Basarabia (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our online store (the “Website”), available at [insert your domain here], and any purchases you make from us.

By accessing or using our Website, you agree to these Terms. If you do not agree, please do not use our Website.

1. Company Information

Basarabia
Registered Address: Strada Cristea Mateescu, 023664 București, Romania
Email:
Phone: +40 774 472 882
VAT ID: [Insert VAT number]
Trade Registry No.: [Insert registration number]

2. General Conditions

These Terms apply to all sales of products made through our online store.
We reserve the right to refuse service to anyone for any reason at any time.
Product descriptions and prices are subject to change without notice.
We are not liable for any loss or damage resulting from your failure to comply with these Terms.

3. Products and Availability

We make every effort to display our products accurately. However, minor variations in color, packaging, or appearance may occur.
All products are subject to availability. If a product becomes unavailable after you place an order, we will inform you and refund any payment made.

4. Pricing and Payment

All prices are displayed in [RON/EUR — choose one], including VAT where applicable.
We accept payments through Shopify Payments and other available methods displayed at checkout.
The total cost, including shipping and applicable taxes, is shown before confirming your order.
We are not responsible for any additional fees charged by your payment provider or bank.

5. Shipping and Delivery

Orders are shipped via Fan Courier (or another carrier as indicated at checkout).
A fixed shipping cost of [Insert Amount] RON applies to all domestic deliveries.
Delivery time is typically [insert estimated timeframe, e.g., 2–5 business days], depending on destination and stock availability.
We currently deliver within Romania. International delivery may be added in the future.

6. Returns and Cancellations

You have the right to withdraw from your purchase within 14 days from receiving the goods, in accordance with EU Directive 2011/83/EU and Romanian OUG 34/2014.
To initiate a return, contact us at teador.office@gmail.com with your order details.
Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
You are responsible for the return shipping costs unless the return is due to a product defect or our error.
Refunds will be processed using the same payment method within [insert timeframe, e.g., 14 days] of receiving the returned item.

7. Warranty and Liability

Products sold by Basarabia may include a legal warranty period of 24 months for conformity, unless otherwise stated.
To the maximum extent permitted by law, we are not liable for:
- Any indirect, incidental, or consequential damages;
- Any losses caused by misuse, negligence, or failure to follow product instructions;
- Any temporary unavailability of our Website.
Our total liability shall not exceed the amount you paid for the purchased product.

8. Intellectual Property

All content on this Website — including text, logos, graphics, and product images — is the property of Basarabia or its partners.
You may not copy, reproduce, or distribute any content without our written consent.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of Romania.
Any disputes arising under or in connection with these Terms shall be submitted to the competent courts of Bucharest, Romania.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our Website after any such changes constitutes acceptance of the new Terms.

11. Contact Information

For any questions or complaints, please contact us at:
Email:
Phone: +40 774 472 882
Address: Strada Cristea Mateescu, 023664 București, Romania